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Rocketship.fm · Season 2 · May 19, 2015

Interview: Des Traynor of Intercom on The Product Strategy Behind Intercom

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Des Traynor, co-founder of Intercom, talks with us about how they make difficult product decisions in respect to adding and removing features, changing pricing, and packaging the product. He talks about how he sees others struggle with weighing feedback, data, and instinct to make their own decisions about product.

Categorized in: product saas

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