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Interview: Des Traynor of Intercom on The Product Strategy Behind Intercom

| Categorized in: product saas

Des Traynor, co-founder of Intercom, talks with us about how they make difficult product decisions in respect to adding and removing features, changing pricing, and packaging the product. He talks about how he sees others struggle with weighing feedback, data, and instinct to make their own decisions about product.

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