Release Date 12/30/14 Episode Length 26:13
User Onboarding: The Canary in the Coal Mine
with Samuel Hulick of User Onboard
"Onboarding shouldn't help people understand your product, it should help them do something in your product."
Samuel Hulick, creator of UserOnboard and author of The Elements of User Onboarding, joins us a second time to discuss the aftermath of his first book release, lessons learned, and plans for the future. He also takes us through the most common misconceptions about onboarding, highlighting some of the folks in the industry who are really getting it right.