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Release Date 4/2/15 Episode Length 24:29

Customer Interviews Done Right

with Willis Jackson of Dev Copilot

"A good customer interview takes an hour."
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Willis Jackson, Founder and CEO of Dev Copilot, talked with us about validation techniques for early-stage companies. He walks us through a sample sales call and illustrates key points to hit on business development calls.

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A good customer interview takes an hour.
There’s the thing we want to know, and the thing we have to ask to get to that answer. They’re often not the same thing.
Look at what has and hasn’t been validated - somethings’ always been missed.

Intro Music by Alex Koch of Digital Dust Studios

Outro Music by Radiohead — "Codex (Mokhov Remix)"